1. Introduction and General Terms
i-Decisions is committed to protecting your personal
information when you are using our online services. We want our services to be
safe and enjoyable environments for our audience. This Privacy Policy relates
to our use of any personal information you provide to us through the i-decisions.co.uk
website.
In order to provide you with the full range of available
services, we are sometimes required to collect information about you.
This privacy policy explains the following:
- what information i-Decisions may collect
about you;
- how i-Decisions will use information we
collect about you;
- when i-Decisions may use your details to
contact you;
- whether i-Decisions will disclose your
details to anyone else;
- your choices regarding the personal
information you have provided to us;
- use of cookies on the i-Decisions website and how you can
reject these cookies.
As set out above, i-Decisions is committed to safeguarding
your personal information. Whenever you provide such information, we are
legally obliged to use your information in line with
all laws concerning the protection of personal information, including the Data
Protection Act 1998 (these laws are referred to collectively in this Privacy
Policy as the "data protection laws").
This website may contain hyperlinks to other websites
owned and operated by third parties. These third party websites have their own
privacy policies, including cookies, and we urge you to review them. They will
govern the use of personal information you submit or are collected by cookies
whilst visiting these websites. We do not accept any responsibility or
liability for the privacy practices of such third party websites and your use of
such websites is at your own risk.
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2. What information will i-Decisions collect about me?
When you utilise certain features of the
i-Decisions.co.uk website, we may ask for personal information about you. This can
consist of information such as your name, e-mail address, postal address,
telephone or mobile number or date of birth. Different webpages
within the i-Decisions.co.uk website may ask for different personal information.
By entering your details in the fields requested, you
enable i-Decisions to provide you with the services you select.
Please note that sometimes on particular webpages we may require you to provide additional personal
information, and sometimes sensitive personal information. When we do this we
will specify further on these webpages why we are collecting your information and how we will use it.
i-Decisions also uses cookies (see paragraph 12 below for
details) and collects IP addresses (an IP address is a number that can uniquely
identify a specific computer or other network device on the internet). We may use
analysis software to look at IP addresses and cookies for the purpose of
enhancing your user experience. This information is not used to develop a
personal profile of you and the log files are regularly purged.
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3. How will i-Decisions use the information they collect about me?
i-Decisions will use your personal information for a
number of purposes including the following:
- for "service administration
purposes", which means that i-Decisions may contact you for reasons related to
the service you have signed up for, as set out in paragraph 4 below (e.g. to
notify you that a particular service has been suspended for maintenance);
- to make our website easier for you to use by not requiring you to enter your personal information more than once
- to contact you about an enquiry you have made on the website.
- IP addresses are used to identify the location of users, the number of visits from different countries and also to
block disruptive use; and
- to analyse and improve the services offered on i-Decisions.co.uk. e.g. to provide you with the most
user-friendly navigation experience.
Where i-Decisions proposes using your personal information for any other uses we will ensure that we notify you first.
You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.
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4. When will i-Decisions contact me?
i-Decisions may contact you:
- in relation to the functioning of any
service you have used in order to ensure that i-Decisions can deliver the services to
you;
- where you have opted to receive
further correspondence;
- to invite you to participate in
surveys about the services provided by i-Decisions (participation is always
voluntary); and
- for marketing purposes where you have
not specifically requested otherwise (see paragraph 5 below)
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5. Will I be contacted for marketing purposes?
i-Decisions may contact you for marketing purposes, or to promote
new products and services to you unless you specifically inform us that you do
not want to be contacted for these purposes.
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6. Will i-Decisions share my personal information with anyone else?
We will keep your information confidential except
where disclosure is required or permitted by law (for example to government
bodies and law enforcement agencies). Generally, we will only use your
information within the i-Decisions organisation. However,
sometimes i-Decisions uses third parties to process your information. i-Decisions will
require these third parties to comply strictly with its instructions and will
require that they do not use your personal information for their own business
purposes. i-Decisions will not sell your information to others.
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7. Abuse of services offered on the i-Decisions website
In the case of abuse of the services provided to
you on i-Decisions.co.uk, i-Decisions may use your personal information to stop such
behaviour.
This may involve the use of your personal
information to inform relevant third parties such as your employer,
e-mail/Internet provider or law enforcement agencies about the content and your
behaviour.
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8. What if I am a user aged 16 or under?
If you are aged 16 or under, please
get your parent/guardian's permission beforehand whenever you provide personal
information to the i-Decisions website. Users without this consent are not allowed to provide us with personal
information.
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9. How long will i-Decisions keep my personal information?
We will hold your personal information on our
systems for as long as is necessary for the relevant service.
Where you utilise the services provided on
i-Decisions.co.uk, i-Decisions will generally only keep your information for as long as
is reasonably required for the purpose(s) for which it was submitted.
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10. Can I find out what personal information i-Decisions holds about me?
Under the Data Protection Act you have the right to
request a copy of the personal information that i-Decisions holds about you and to
have any inaccuracies corrected. (We charge £10 for information requests and
will require you to prove your identity with 2 pieces of approved photographic
identification.) We will use reasonable efforts to supply, correct or delete
personal information about you on our files.
Please address requests and questions about this or
any other question about this Privacy Policy to i-Decisions (UK) Ltd, HM2.3, Holmfield Mills, Holdsworth Road, Halifax,
HX3 6SN
(Email: info@i-decisions.co.uk)
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11. Changes to the i-Decisions Privacy Policy
This privacy policy may be updated from time to
time so you may wish to check it each time you submit personal information to the
i-Decisions.co.uk website. The date of the most recent revisions will appear on
this page.
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12. Cookies Policy - Information i-Decisions collects from you
a. What is a cookie?
A cookie is a small amount of data, which often
includes a unique identifier that is sent to your computer or mobile phone
(referred to here as a "device") browser from a website's computer
and is stored on your device's hard drive. Each website can send its own cookie
to your browser if your browser's preferences allow it, but (to protect your
privacy) your browser only permits a website to access the cookies it has
already sent to you, not the cookies sent to you by other sites. Many sites do
this whenever a user visits their website in order to track online traffic
flows.
Cookies record information about your online
preferences and allow us to tailor the websites to your interests. Users have
the opportunity to set their devices to accept all cookies, to notify them when
a cookie is issued, or not to receive cookies at any time. The last of these
means that certain personalised services cannot then be provided to that user
and accordingly you may not be able to take full advantage of all of the i-Decisions.co.uk
features. Each browser is different, so check the "Help" menu of your
browser to learn how to change your cookie preferences.
During the course of any visit to i-Decisions.co.uk,
the pages you see, along with a cookie, are downloaded to your device. Many
websites do this, because cookies enable website publishers to do useful things
like find out whether the device (and probably its user) has visited the
website before. This is done on a repeat visit by checking to see, and finding,
the cookie left there on the last visit.
b. How does i-Decisions use cookies?
Information supplied by cookies can help us to
analyse the profile of our visitors and help us to provide you with a better
user experience. For example: if on a previous visit you went to our services page, we
might find this out from your cookie and highlight relevant
information on your second and subsequent visits.
i-Decisions also use a number of independent measurement
and research companies. They gather information regarding the visitors to i-Decisions.co.uk
on our behalf using cookies, log file data and code which is embedded on our
website. i-Decisions strictly require that third parties do not use any information
for their own business or other purposes (see paragraph 6 above).
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13. Contacting i-Decisions about this Privacy Policy
If you have any questions or comments about this
Privacy Policy please contact;
i-Decisions (UK) Ltd
HM 2.3
Holmfield Mills
Holdsworth Road
Halifax
HX3 6SN
(Email: info@i-decisions.co.uk)
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Last Updated : 9th September 2009
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